Miele Offers Five Year Limited Warranty for System4Lab Purchases.
Princeton, NJ - February 23, 2012 - Miele, a world renowned leader in critical cleaning applications, has introduced a new concept in cleaning technology with the release of System4Lab – offering customers not just a glassware washer, but the purchase of a guaranteed solution, which includes a competent machine, the right detergents, expert service and application support for the life of the machine --- and a new five year limited warranty*
“When customers purchase a Miele glassware washer, they purchase much more than just a machine. They purchase a system that delivers analytically clean repeatable results year after year,” Deborah Ruriani, Marketing Communications Manager for Miele Professional stated. “And along with that purchase, they receive a connection to a world class application lab and nationwide service support team as well as proper detergents for cleaning. Essentially, they purchase a System4 Lab. And now, for the first time, Miele is providing a five year limited warranty* for this purchase.”
• System 4Lab is Miele’s complete solution for reprocessing glassware, which includes four components:
• Competent Machinery - 90% of a Miele glassware washer is constructed of 304/316 stainless steel. With powerful pumps and heating elements, Miele glassware washers deliver consistent precision and analytically clean results.
• Dedicated Service - Miele provides a nationwide service network, comparable to none with call center support free-of-charge. As an international leader in critical cleaning systems; Miele makes parts replacement and availability a priority. Genuine Miele parts are stocked in the U.S., quality inspected and backed by our 90 day warranty.
• Chemistry and Detergents - neodisher® detergent packages tailored to the needs of the customer.
• Application Support Lab - Exclusive application laboratory in Princeton, New Jersey providing complimentary world class application assistance for the life of the machine.
“Our laboratory glassware washers are designed to last a minimum of 10 years, if used 6 hours per day, 5 days per week. We have many customers with Miele glassware washers that have been in use for 18 to 20 years,” Ruriani stated. “Our goal is to increase that sustainability by encouraging the proper use of the system, which includes the use of our application expertise, proper detergents and our call service center for information and support.”
As part of the new System4Lab program, Miele undercounter and large chamber laboratory glassware washers are covered under a five year limited warranty*. This Limited Warranty commences after Miele’s original manufacturer’s 1 year warranty expires. It will stay in effect for 4 years and covers: wash chamber construction, control electronic/microprocessor, circulation pumps and drain pumps. The limited warranty is also based on the customer’s ongoing use of neodisher® detergents in the Miele glassware washer from time of initial purchase throughout the five years.
For more information on System4Lab, contact: [email protected] or call 800-991-9380. Visit www.miele-pro.com. Follow us at @MieleProUSA
*This limited warranty includes Miele’s standard 1 year manufacturer’s warranty and an extended limited warranty for the remaining 4 years. This warranty will be offered through 2012 and is subject to renewal by Miele.
About Miele Professional
Miele Professional leads the way in the development of innovative technology and meets the highest demands in washing, dishwashing, cleaning and disinfection in commercial applications. Providing true commercial cleaning systems with outstanding speed, capacity, and performance, our laundry and dishwasher products are showcased in fine estates, yachts, hotels, and restaurants the world over. Miele washer disinfectors provide state of the art cleaning and disinfection of medical and dental instruments, giving hospitals and dental practices the utmost in safety and hygiene. Miele laboratory glassware washers set the standard for analytically clean labware. With state-of-the-art systems that guarantee commercial durability and commercial throughput without sacrificing unparalleled quality, exclusivity, and ease of use, Miele is the definitive source for precision commercial cleaning equipment. Our product line includes: laboratory glassware washers, industrial parts cleaning systems, dental disinfectors and commercial wet cleaning systems. Visit us at www.miele-pro.com